Refund and Returns Policy

Returns and Refunds

  • To initiate Return on items, Provide the Order number and Reason for Return.
  • Fill Return Form Online to initiate the return.
  • Before returning and shipping the items Customer must obtain Return Authorization by calling us.
  • We reserve the right to refuse products returned if authorization has not been provided.
  • The address for Return must be verified before shipping the parts.
  • Unopened and sealed items with intact packaging are acceptable only.
  • We reserve the right to ship an alternative part number to what was ordered, as long as the supplied product is the same in regard to fit and function.
  • Warranty Claim Process takes 30-60 days which allows inspecting and deciding on received items.
  • A 25% restocking fee and any freight paid by us will be deducted from the purchased price.
  • No Restocking Fee will be charged if the parts were shipped incorrectly by us, and we will provide the return label.
  • All returns requests are acceptable within 30 days of delivery.
  • Claims for damaged items, missing parts or errors in shipping must be reported within (5) business days following delivery to the buyer.
  • Return requests will not be accepted after 30 days of delivery date.
  • Refunds will be issued within 48 hours of inspection of parts received.
  • Customers are responsible for return Shipping on all returns and exchanges.

Rebuild Kits:

  • Open Rebuild Kits will not be accepted.
  • Minimum return shipping of $250.
  • Rebuild Kit returns are subject to a 15%-25% restock fee.
  • Rebuild Kits shipped from overseas locations are subjected to 50% restocking fee.